About the Book
Clever Digs: How Workspaces Can Enable Thought is a comprehensive investigation into the psycho-physics of office spaces. With a formidable scope Quillien lays out her argument that how we design our spaces will shape our habits and behavior in those spaces.
Excerpt from the First Chapter
Imagine. What if our physical workspaces—the specific arrangements of walls and halls, sizes and shapes of rooms—were actually making us smarter or duller, enabling or disabling our individual and collective ability to think? What if a more astute crafting of professional habitats led to a greater ease in dealing with current tasks and a more adept foreshadowing of future ones? What if clever digs allowed us to learn more readily, learn from others, and help others learn? They can. This is the grand story I want to tell.
Well-told tales require interweaving the salient sub-plots. First, when it comes to places of employment, most of us feel a shortfall; there’s a dis-ease, a lingering hunger for something better, but not knowing what to do about it; we just repeat ourselves, churning along as usual. And then, we actually come to expect the shortfall, see it as ‘normal’ for a place of work. Where did these bad habits come from? Where did the ‘monolithic insanity’ of cubicle farms come from? Why the short-lived craze of ‘hot desking?’
Stepping back in time—not that far, actually—it is easy enough to see that, for understandable reasons, things went seriously amok during the 20th century. I need to tell that story.
Further, it’s not that we simply have not yet taken the time to get ourselves out of the mess we made. We can’t get out of the mess. We can’t because we don’t have the necessary intellectual resources to do so. We are, after all, only as good as our tools. The task requires a new battery of techniques, an enriched lexicon, an appropriate framework, and practical ways of parsing the reality of working life. My grand story is fundamentally pragmatic; we need to be empiricists and try things out, but ‘there is nothing as practical as a good theory.’ Like all Sherlock Holmes tales, I must invoke a sub-plot about how investigation proceeds.
My tale is not simple. I mean, really, how could this floor plan rather than that one allow us to think more effectively? Well, there’s the mystery. Clues come from all over the map: architects, social psychologists, philosophers, software developers (imagine that!), scientists, phenomenologists, journalists, biologists, mathematicians, linguists, anthropologists, logicians, and cognitive psychologists. Good design might be defined as harmony between structure and function, and to get there an amalgamation of perspectives is required.
Working with so many disciplines brings its own rewards and challenges. None of these fields hits our topic head on; all of them dance around the edges. Each has its own way of talking, so we have to cope with a vocabulary glut, picking and choosing from their words, and sometimes making up our own. Their commonalities are instructive, as are their differences: how they limelight or shadow the phenomenon we’re interested in. We hang out in the interstices.
Then there’s the unfinished story of the future. There is no simple, well-defined future ahead, so skip Le Corbusier with New Age tinkling chimes in the background. The future calls for designs that can handle contradictions and unfold in unexpected ways. Heuristics, not prescriptions, are called for.
About the Author
Jenny Quillien is a Professor of Management with New Mexico Highlands University. She can be reached at firstname.lastname@example.org or by phone at 1 505 983 7129.
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Copyright: Jenny Quillien (Standard Copyright License)
Edition: First Edition
ISBN: 978-1-105-39185-9 (for the 6 x 9 version)
Publisher: Jenny Quillien
Date Published: January 2012
Pages: 284, with numerous black and white illustrations
Binding: Perfect-bound Paperback
Interior Ink: Black and White
Dimensions (inches): 5.5 wide × 8.5 tall, and 6 wide x 9 tall